Please wait while Windows configures Microsoft Office
To resolve this issue you can try the following troubleshooting steps:
- Repair Office installation.
- If you have a previous version of Office installed, such as Office 2003 or Office 2007, follow these steps: Click Start, click Run, type the following command, and then press Enter: Check if the problem is resolved.
- If this problem persists, try this: Click Start, click Run, type the following command, and then press Enter: See if the problem has been solved.
- Start the Office program in safe mode. If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Office program, you can try to disable them. Normally, you could do the following to disable the conflict add-ins in your Office program. To disable the add-ins, follow these steps:
On the File menu, click Options, click Add-ins, click Go next to the Manage field that displays “Com-in Add”.Check if there are any add-ins, and then clear the checkbox to disable them.Close the Office program and restart it.Add one check back each time to the list of Add-Ins, restart the Office program, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.
However, if the problem still persists you can visit KB2528748, download Fix it 50780, and use it to fix the problem. If all fails, well, uninstalling Office completely and re-installing it, is the only option you may have.